Frequently Asked Questions

For Donors

How do I know a campaign is legitimate?

Every organization raising funds on G1fti goes through our automated document verification process before their campaign can go live. Look for the "G1fti Verified" badge on a campaign page.

Is my donation tax-deductible?

It depends on the Campaign Organizer's tax status. Donations may be tax-deductible if the recipient is a qualified tax-exempt organization under applicable law. We recommend consulting a tax professional regarding your specific situation.

What payment methods do you accept?

We're finalizing our payment options. Check back soon for details.

Can I get a refund on my donation?

Refund eligibility depends on the circumstances of the campaign. See our Terms of Use for details, or contact us if you have a specific concern.

For Campaign Organizers

How do I start a campaign?

Create an account, then launch your campaign. You'll need to complete our verification process before your campaign can accept donations.

What does the verification process involve?

We review documentation confirming your organization's identity and legitimacy. This helps donors give with confidence and protects the integrity of the platform.

Are there fees for running a campaign?

See our Terms of Use for current platform fee details.

Still have questions?

We're happy to help. Reach out to our team and we'll get back to you.